crm
Fint’s expertise in implementing CRM solutions is achieved through its technically skilled and certified professionals. As your technology partner, Fint delivers you Modern Workplace applications utilizing the Dynamics CRM that accelerate business growth and faster Return on Investment. Be it incorporating a single application that aligns with a specific line of your business, or multiple applications to power a comprehensive solution, we have you covered with our expertise.
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We offer:

  • Cost-effective and highly scalable CRM platform.
  • Built-in intelligence that automates several tasks.
  • Easy and fast deployment.
  • Excellent customer support that would result in increased referrals from them.
  • Insights from the customer experience that can be harnessed to improve your products and services.
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Development & Consulting Services

Fint Solutions is a specialist technology success partner delivering Technology Success focused on providing strategic business outcomes, we become a true business partner with our clients and begin to impact the big costs that affect the bottom line. To know our formula for success.

As a technology partner, we help organizations by providing assistance in process transformation and aid in smooth running of their businesses. . Our experienced team helps you identify, build, implement, service and support the Dynamics CRM solutions that best fit to the unique business needs.

Fint shares knowledge on best practices, exchanges detailed documentation, utilize the features and optimize all of your business process to benefit from the implementation. As your technology success partner, we do much more than just develop and implement solutions. Fint success steps are:
  • Due Diligence (Initial Discussions)
  • Discovery and Design
  • Build Core Components
  • Build Integration Components
  • Quality Assurance
  • Rollout
  • Enhancement & Support

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crm

Customer Engagement (Sales)

Fint solutions enables organizations to take advantage of imbibing actionable insights into each deal and accurately predicting customer needs. This allows organizations to grow their businesses by automating business processes and maximizing performance. Fint enables organizations to use Microsoft Dynamics 365 to work collaboratively and efficiently and win more deals quickly. To know more about our service.

Capabilities of Dynamics 365 for Sales -
  • Empower organizations to drive personal engagement with customers.
  • Provide a 360-degree view of the of customer data online or offline, leveraging tools that facilitate professionals to get real-time access to data anytime, anywhere.
  • Smarter selling by focusing on the right customers
  • Focusing on relationships using unified solutions and data.
  • Engaging the customers using familiar and cohesive tools.
  • Improve sales performance using predictive and forecasting analysis.
  • Increase profitability using advanced contextual insights.
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Marketing

Fint solutions enables organizations to take advantage of Dynamics 365 and helps businesses turn leads into customers. This module is loaded with marketing intelligence tools that enables you to make highly personalized customer experiences. Marketing runs on a unified interface where you can track marketing performance across a multitude of devices. To know more about our service.
Capabilities of Dynamics 365 for Marketing -
  • Formulate specific multi-channel journeys by delivering the right message at the right time using the right channel to create rewarding relationships.
  • Create campaign assets quickly with marketing automation features that includes configurable templates, reusable content blocks, and design tools.
  • Create seamless customer experiences through marketing automation, shared data, and business processes.
  • Make informed decisions through improved automated marketing performance with data driven insights, lead scoring, and custom dashboards.
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Unified Service Desk

Fint solutions enables organizations to take advantage of Dynamics 365 and helps businesses provide seamless service to its customers by providing agents with complete visibility into customer and product/service information enabling them to respond quickly and relevantly. With Microsoft Dynamics 365 for Customer Service organizations can offer a combination of best-in-class self-service, peer-to-peer service and assisted services that leads to customer loyalty. To know more about our service.
Capabilities of Dynamics 365 for Unified Service Desk -
  • Respond faster to customer service issues and empowering service organization to anticipate, address and deliver consistent, efficient customer care that contributes to long-term business profitability.
  • Deliver value at every touchpoint and personalization of every interaction.
  • Interact with customers through their preferred channel.
  • Create a single, consistent service experience through a threaded view of the customer experience.
  • Quickly offering the most appropriate knowledge articles / artefacts using relevance search.
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