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As enterprises continue to look for new ways to enhance their financial performance, Intelligent Operations is an effective approach to achieve operational excellence. Intelligent Operations uses digital transformation to minimize equipment downtime, optimize production, manage operational risks and enhance human performance. Our comprehensive Intelligent Operations services backed by well-architected frameworks, DevSecOps tools and automation offer diagnostic insights into key areas such as asset performance / asset health, operations, and production. Our solution takes advantage of the availability of cloud-based computing, sensors, AI and analytics, helping your organization move from operational hindsight through insight, to foresight. Whether your organization has operations as a critical factor to business success, groups which constantly require operational efficiency improvements, operational areas which are consistently pursuing cost reduction or there are support groups in your organization that need agility to incorporate business change requests, our Intelligence Operations services help your organization drive business value and efficiency through improvements in business operations.
Our Intelligent Operations service helps you service your customers’ needs better while improving your productivity and cost and offering the best service quality while operating at a competitive cost.
The Competitive Advantage We Offer:
Significant inventory cost reduction.
Increased workforce productivity.
Highly scalable fault tolerant systems.
Reduction in reactive maintenance.
Safety incident reduction.
Reduces operational costs and drives revenue.
Cloud migration and strategy
Our comprehensive cloud migration strategy helps you migrate critical and complex applications to the cloud. We focus on short-term business and technical challenges of cloud migration, as well long-term operational challenges. We identify your business and IT drivers, assess the existing setup and define a cloud migration roadmap that accommodates your future business needs. We follow an iterative approach to migration that ensures minimum disruption to your operations. We help you prioritize the applications, processes and infrastructure to be migrated, formulate a migration strategy that aligns with needs and addresses potential risks and choose a reliable platform, private, public or hybrid, that is appropriate for your business.
Cloud automation and optimization
We automate the cloud infrastructure to ensure performance, reduce complexity and optimize costs. We give your cloud workloads the most scalable and available infrastructure at competitive costs. Our cloud automation and optimization capabilities help you control your cloud spending by monitoring, reporting and automatically optimizing your cloud resources. We enable you to manage complete cloud environments focusing on removing expenditure and complexity which allows you to focus on your core business. We help you to optimize your cloud environment so that you can automate day-to-day workloads and keep your environment scaled to fit your business needs. Our machine learning and automation can scale to meet application needs, using the most efficient mix of instances and pricing models.
Our cloud operation services ensure availability, reliability and ease of use for both users and developers while giving you the freedom to experiment with speed and stability. We collaborate with your application development teams to monitor and maintain the apps that are running in the cloud. We bring advanced DevOps expertise to configure the right automated CI/CD pipeline on cloud environment. As a trusted cloud operations services partner, we boost your business potential, accelerate towards your next goal of expansion and help your workforce to transform into a profit center.
We have the capability to roll out cloud leveraged next-gen solutions and offer cloud integration services for all the three service delivery models, SaaS, PaaS and IaaS and provide deployment services over all types, public, private and hybrid clouds for enterprises looking to deliver seamless user experience across their networks and infrastructures. We help you fight cloud silos and maximize the benefits of your SaaS investments and on-premise applications through our innovative cloud platforms.
We cover every component, from security engineering and security operations to compliance operations and security science by following all the protocols required for a smooth transition towards DevSecOps, assessment of existing security measures, merging of security practices into DevOps and integration of DevSecOps with the general security operations. Our DevSecOps assessment increases project ROI by reviewing your organization’s current level of DevSecOps maturity and providing an action plan against which success can be measured. We implement end-to-end DevSecOps solutions and help you move forward on your digital transformation journey. From CI, security, CD and monitoring, we have proven expertise in tooling, integration and process, to plan and execute highly complex solutions providing the tooling that fits your business needs.
Application performance monitoring and support
We offer application performance monitoring, infrastructure monitoring and AIOps all in a single solution, with the option to add digital experience and business analytics functionality. We understand all relationships and dependencies across the full stack for precise data. We automatically discover and monitor dynamic micro-service workloads running inside containers on Kubernetes. You can see how they're performing, how they communicate with each other and immediately detect poorly performing micro-services. With our Application performance monitoring service, you can capture transactions across every tier automatically, down to the code level.
Managed IT services
As one of the preferred IT Managed services providers for leading enterprises, we can help you transform IT operations for maximum positive business impact. Our infrastructure managed services enables you to manage and maintain your IT infrastructure. With extensive expertise in Applications Managed services, we can manage your entire application landscape including development support and maintenance across support levels by working alongside the respective OEMs of standard applications, to ensure business continuity.
We accelerate your ROI by deploying automation, AI-based solutions, process efficiency and security. We enable you to focus on your core business while making sure that your core, non-core and custom applications function seamlessly. We prepare the cloud enablement roadmap to migrate the functionally and technically relevant applications to cloud in alignment with the business owners of the applications. By leveraging our expertise across Databases and OS, we create an end-to-end infrastructure maintenance and support process. Our expertise and experience in applications and infrastructure management enables us to cater to all your managed services requirements.
We help you provide a better support experience that maintains high first-contact resolution, user satisfaction and service levels while reducing the overall costs to support users. Our self-service portal provides easy-to-use assistance, available anytime from any user device. Our service desks are staffed by trained and skilled resources, so incidents are resolved quickly and your employees remain productive. We provide support in major global languages and offer a wide range of service levels and service options. Our Service desk services also integrate with leading service management tools such as ServiceNow. Our Service desk service offers your business a single point of contact to ensure your technical issues are addressed quickly and effectively, so your business can continue to operate efficiently.
End-user cloud computing
With our end-user cloud services, we offer your enterprise greater productivity and greater flexibility for the organization to move at a pace that is suitable for you. We help migrate workloads in to the cloud and back out again if necessary, as business needs evolve. We provide consultation and expert assistance at every stage of the cloud lifecycle.
We simplify procurement, accelerate provisioning and automate management. We identify the adoption, migration and integration strategies that deliver the least time to value and rich user experience. We draw on our infrastructure and cloud expertise to ensure your organization, the business and its users unlock the full potential of the cloud. We help you understand your subscription, migration and integration options, so you can accelerate and simplify your cloud journey. Our end-to-end managed service plugs the end user cloud support gap and provides assistance to users via our global service desk. We also assist with platform components, including tenant administration and hybrid infrastructure management.
We offer a wide range of IT support services that help you achieve your business goals faster and better while saving save your time and money. Our IT support services are customized specifically to your needs and can maximize your returns on IT investment. We collaborate with your IT teams and work seamlessly to provide round-the-clock support to your IT applications, tools and infrastructure.
We offer expert support in wide range of areas from network planning to server configuration for small organizations as well as large enterprise networks. With our deep domain knowledge in diverse IT infrastructure components including hardware, network, applications, etc., we specialize in building and maintaining Information Technology infrastructures and provide flexible and customized solutions to a wide range of customer base across verticals. We offer IT support services such as-